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Article Details

Volume 03 Issue 2

A User-Oriented Model of Automation for Pharmaceutical Sales Force for Better Productivity

Published: 24 Feb 2012 Issue:Volume 03 Issue 2 Apr 2009 Author details below

Dr. Sunil Gupta

Department of Pharma Management, National institute of Pharmaceutical Education & Research (NIPER) GOI. MOHALI, Punjab

Ms. Darshana Pangal

Department of Pharma Management, National institute of Pharmaceutical Education & Research (NIPER) GOI. MOHALI, Punjab

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Research summary

It is very rightly quoted “Plan the work and work according to plan”. This paper has identified dearth of planning as one of the causes of decrease in sales force effectiveness and proposed automation for call planning as a solution. It is proposed that the sales representative be relieved from the task of planning his work thus allowing him to concentrate on his performance in the doctor’s cabin. Instead of relying on the sales executives plan his work technology should be used for bringing in efficiency into planning. Using automation enables efficient day to day planning and also ensures that the distance traveled by the sales representative is minimum. These has the dual advantage of decreasing the cost incurred by the pharmaceutical company over traveling allowances and also decrease the work load and frustration of sales representative.

Article History

Published 24 Feb 2012

How to Cite

Gupta, D. S. & Pangal, M. D.. (2012). A User-Oriented Model of Automation for Pharmaceutical Sales Force for Better Productivity. Journal of Business and Retail Management Research, Volume 03 Issue 2.

Citation Context

Archive cited by No internal citing article yet
Reference depth 13 sources listed
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APA

Gupta, D. S. & Pangal, M. D.. (2012). A User-Oriented Model of Automation for Pharmaceutical Sales Force for Better Productivity. Journal of Business and Retail Management Research, Volume 03 Issue 2.

MLA

Gupta, Dr. Sunil, and Ms. Darshana Pangal. "A User-Oriented Model of Automation for Pharmaceutical Sales Force for Better Productivity." Journal of Business and Retail Management Research, Volume 03 Issue 2, 2012.

Chicago

Dr. Sunil Gupta and Ms. Darshana Pangal. "A User-Oriented Model of Automation for Pharmaceutical Sales Force for Better Productivity." Journal of Business and Retail Management Research Volume 03 Issue 2 (24 Feb 2012).

Harvard

Gupta, D. S. & Pangal, M. D. (2012) A User-Oriented Model of Automation for Pharmaceutical Sales Force for Better Productivity. Journal of Business and Retail Management Research, Volume 03 Issue 2

References

  1. N.K.Jain “A Textbook of Forensic Pharmacy” Vallabh Prakashan 2003 Pg no. 252
  2. Dimitris Dogramatzis “Pharmaceutical marketing A practical guide” A CRC Press book Pg 273 & 275
  3. Reuters Business Insight healthcare “The Pharmaceutical Sales Force Outlook: Structures and strategies to maximize ROI and boost product uptake” 2003
  4. A Report by Eye for Pharma “ Sales force effectiveness: getting it right” 2004 
  5. A Report by Eye For Pharma “Sales Force effectiveness: Selling Smarter” March 2005  
  6. Chihab Ben Moussa, “Supporting Sales representatives on the move: A study of the information needs  of Pharmaceutical sales representatives” (2005)
  7. A report by Scrips in partnership with Eyeforpharma “Sales force effectiveness” PJB publications (2005)  
  8.  Emin Babakus, David W. Cravens “Removing Sales force Performance Hurdles” Journal of Business & Industrial Marketing, Vol. 9 No. 3, 1994, pp. 19-29, MCB University Press, 0885-8624A9
  9. Eyeforpharma report  “Building a better pharma rep with mobile technologies” (2004) 
  10. Robert Enagel and Micheal Barnes “Sales force automation usage, effectiveness, and cost benefit in Germany, England and United States” Journal of business and industrial marketing vol 15 no 4 2000 pp 216-242 MCB university press
  11. Aashruti Kak “e-solutions for pharma sales”  Express Pharma 16-31st Oct 2007  
  12. Joseph P. Vaccaro  “Managing Sales Professionals: The Reality of Profitability” The Haworth Press Inc Pg 17 and 34 http://books.google.co.in/books?id=EHvEh6gYGJUC&printsec=titlepage&dq=sales+routing+and+scheduling+importance&source=gbs_toc_s&cad=1#PPA29,M1
  13. Lauren Hertel “A Mathematical Programming Model for Scheduling Pharmaceutical Sales Representatives” (2004)

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