The effect of using balanced scorecard (BSC) on reducing production costs in the Jordanian industrial companies

Ashraf Bataineh; Ziyad AL- Shwiyat; Ashraf Alrjoub

Article Details

Research Article Volume 13 Issue 03

The effect of using balanced scorecard (BSC) on reducing production costs in the Jordanian industrial companies

Ashraf Bataineh • Ziyad Al- Shwiyat • Ashraf Alrjoub

Published: 01 Apr 2019 Issue:Volume 13 Issue 03 Apr 2019 Author details below

Ashraf Bataineh

Department of Financial and Administrative Sciences, AL-Balqa Applied University/ Irbid University College, Jordan.

Ziyad AL- Shwiyat

Department of Financial and Administrative Sciences, AL-Balqa Applied University/ Irbid University College, Jordan.

Ashraf Alrjoub

Department of Financial and Administrative Sciences, AL-Balqa Applied University/ Irbid University College, Jordan.

Balanced Scorecard (BSC) reducing production costs financial perspective customers' perspective internal processes perspective and learning and growth perspective.

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Abstract

Research summary

The study aims to measure the effect of using balanced scorecard (BSC); with its different perspectives on reducing production costs in the Jordanian industrial companies. The study depends on the questionnaire which was addressed to the financial managers, accounting department heads, managerial and costs accountants. The study sample contained (171) employees working in the Jordanian industrial companies. It used the descriptive, analytical, and also the regression analysis methods. The study results showed a significant effect of using the following BSC perspectives (financial perspective, customers' perspective, internal processes perspective, and learning and growth perspective) on reducing production costs in the Jordanian industrial companies. The study recommended that industrial companies should keep paces with the rapid changes taking place in the manufacturing environment, and continuously encourage those companies to innovate their employees.

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Published 01 Apr 2019

How to Cite

Bataineh, A., Shwiyat, Z. A., & Alrjoub, A.. (2019). The effect of using balanced scorecard (BSC) on reducing production costs in the Jordanian industrial companies. Journal of Business and Retail Management Research, Volume 13 Issue 03.

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Reference depth 40 sources listed

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APA

Bataineh, A., Shwiyat, Z. A., & Alrjoub, A.. (2019). The effect of using balanced scorecard (BSC) on reducing production costs in the Jordanian industrial companies. Journal of Business and Retail Management Research, Volume 13 Issue 03.

MLA

Bataineh, Ashraf, et al.. "The effect of using balanced scorecard (BSC) on reducing production costs in the Jordanian industrial companies." Journal of Business and Retail Management Research, Volume 13 Issue 03, 2019.

Chicago

Ashraf Bataineh, Ziyad Al- Shwiyat, and Ashraf Alrjoub. "The effect of using balanced scorecard (BSC) on reducing production costs in the Jordanian industrial companies." Journal of Business and Retail Management Research Volume 13 Issue 03 (01 Apr 2019).

Harvard

Bataineh, A., Shwiyat, Z. A., & Alrjoub, A. (2019) The effect of using balanced scorecard (BSC) on reducing production costs in the Jordanian industrial companies. Journal of Business and Retail Management Research, Volume 13 Issue 03

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