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CDM
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A study of customer satisfaction on select service dimensions with reference to ATMs and CDMs services in Oman
Syed Ahsan Jamil • Khaliquzzaman Khan
Volume 10 Issue 3 · 17 Jul 2016
In order to provide better services to customers, banks have been using different types of online banking, ATMs, and CDMs. A very large proportion of bank customers use ATMs and CDMs for their routine operations. This s…