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The impact of total quality management practices on business performance in the telecommunication sector
Michael Owusu-Kyei • George Oppong Appiagyei Ampong • Alex Antwi-Adjei
Volume 19 Issue 02 · 11 May 2025
Total Quality Management (TQM) has arisen as a reliable quality and performance method that can meet or even surpass the expectations of stakeholders. This technique is anticipated to improve organizational performance…